Data Protection & Privacy

Last updated: April 2026

Introduction

AlstonBlack ("we", "our", "us") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights in relation to it.

Information We Collect

When you place an order or interact with our website, we may collect:

  • Name and contact information (email, phone)
  • Shipping and billing address
  • Payment information (processed securely by Stripe; we do not store card details)
  • Order history and preferences
  • Website usage data (via cookies and analytics)

How We Use Your Data

Your data is used to:

  • Process and fulfill your orders
  • Communicate about your order status
  • Improve our products and services
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

Data Sharing

We do not sell your personal data. We may share data with trusted third parties including:

  • Payment processors (Stripe) for transaction processing
  • Shipping carriers for order delivery
  • Analytics providers to understand website usage

All third-party partners are contractually required to protect your data.

Cookies

Our website uses essential cookies to maintain your session and shopping cart. We may also use analytics cookies to improve website performance. You can manage cookie preferences in your browser settings.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, and as required by applicable law. Order data is typically retained for seven years for legal and tax purposes.

Your Rights

Depending on your location, you may have rights including:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to opt out of marketing communications
  • Right to data portability

To exercise any of these rights, please contact us at feedbackline@alstonblack.com.

Security

We implement industry-standard security measures including SSL encryption and secure payment processing to protect your data. However, no method of transmission over the internet is 100% secure.

Contact

For privacy-related queries, please contact us at feedbackline@alstonblack.com.